COMPREHENSIVE OPERATION CENTER

The mission control center for transit teams

Effortlessly oversee your fleets with real-time visibility and instant data access. Optimize routes, manage dispatch, and respond quickly to changes with control — all from a single, intuitive platform.

Spare's impact

Innovative mobility that enhances rider experiences

97%

Rider satisfaction ratings

90%

On-time performance in paratransit

10 minute

Average rider wait time

Seamless dispatch monitoring and control at your fingertips

• Real-time monitoring
  Effortlessly oversee your fleet with real-time fleet visibility, instant data access, and ability to manage dynamic changes.

• Full dispatch control
  Enhance efficiency and rider satisfaction with seamless, responsive control — when you need it.

Why it matters

Transit agencies using modern operational technology have reported up to a 35% increase in operational efficiency, streamlining processes such as scheduling, dispatch, and real-time adjustments.

Agencies leveraging modern operations technology experience a 25% reduction in missed trips, significantly improving service reliability and rider satisfaction.

The Impact

Agencies investing in modern operational systems typically see a 20-30% reduction in operational costs through improved resource allocation, automation, and optimized routing.

Modernizing paratransit and microtransit operations leads to a 40% improvement in rider satisfaction, thanks to more reliable service, reduced wait times, and enhanced accessibility.

How Spare helps

Tap into limitless flexibility and adaptability

No two transit services are alike. So skip the complexities of legacy technology and manage a system that can keep up with real-time, dynamic changes—self-serve or with customer support.

Deliver experiences riders won't forget

Booking agents play a crucial role as your agency's frontlines. Simplify their daily tasks by supercharging their ability with innovative tech, ensuring unforgettable experiences and boosting ridership.

Bring efficiency to a whole new level

Transition from reactive to proactive. Spare's modern operational center streamlines service deployment and management, reducing time and resources for efficient and focused operations.

Reporting made simple

Effortlessly access KPIs on the go. Spare provides all the metrics you need at a glance, simplifying management tasks and making NTD reporting seamless.

Make your staffing count

Tap into the power of continuous dynamic optimization in re-purposing scheduling teams to activities that will have higher customer impact — crucial for running and scaling up efficient, customer-centric paratransit services.

Set up an entire on-demand bus operation in seconds

95% Rider Satisfaction Rating

Riders of PSTA enjoy same-day paratransit service for Access-eligible riders, providing a new level of flexibility and spur-of-the-moment trips.

Award-winning Rider App

CapMetro is awarded "Best Application Serving the Public" for their innovative launch of Spare Rider for the Access community.

94% Rider Satisfaction Rating

Citibus' Spare-powered service has helped open up transit to the underserved, resulting in high rider satisfaction.

FEATURES

A feature-rich operational suite

Live Map and Live Requests

Get a birds-eye-view of your operations and view vehicle movement for all fleets — dedicated and non-dedicated.

Unmatched Requests

Eliminate trip denials by accepting trips now and finding room later, ensuring paratransit compliance.

Dispatch Intervention

One command center for dispatchers to complete a suite of manual intervention actions and understand the impact of trip-fitting actions to ensure a no-denial service.

Commingling

Our advanced fleet-sharing capability pioneered in 2020 to boost vehicle productivity and re-invest resources back into your transit program.

Pullout Visibility

Boost on-time performance while maintaining service efficiency by tracking late and upcoming pullouts.

Vehicle Inspections

Prepare custom digital checklists for drivers in an all-in-one vehicle inspection tool, promoting safety for the day ahead.

Spare represents a leap forward in user experience for PSTA.

Its clean design makes it easy and intuitive to use. PSTA staff have full visibility into the live status of nearly all of the trips running, which makes it easy to monitor service and address issues as they arise. The app's introduction gives riders more control and independence over their rides by enabling them to easily plan, book, monitor, and pay for trips within the app. It's these kinds of innovations that truly get us excited.

Bonnie Epstein,

Director of Mobility Services at Pinellas Suncoast Transit Authority